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“It’s an Emotional Thing”: Calgary residents with hail-damaged homes flock to the Community Support Center

The Genesis Center in northeast Calgary was a popular spot on Saturday for people who began rebuilding after last week’s devastating hailstorm.

The city has set up a Community Support Center in the parking lot to provide homeowners with tips on how to deal with damage when hiring licensed contractors, and to answer questions about building permits and how to dispose of damaged materials.

For many people left with boarded windows and broken windshields, it’s hard to know where to start rebuilding northeast Calgary.


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“It will be a long way to get the job done. It’s an emotional thing because you get up every morning and your house is destroyed, ”said Pamela Glover.

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Glover and her husband came to the town’s community support center on Saturday.

Both their vehicles and many of their windows were destroyed. Her home was also damaged by hail in 2016.

“It was breathtaking. Every four years you can almost add it to your calendar, there will be another hailstorm. So I think, OK, now we’re looking at 2024 and every time it’s going to get worse, ”said Dwane Glover.

The city set up around 30 trash cans in the districts hardest hit by the storm. The trash cans are clearly marked with signs saying that they are only intended for hail damage. However, this has not prevented people from throwing random trash outside of the bins.

“Our trash and recycle people will take care of these trash cans and clean them up so we don’t have a problem with the trash cans, but it’s really about recovery from the storm. Please limit what goes into these bins to damage that resulted from the storm, ”said Susan Henry, assistant director of the Emergency Management Agency.


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City officials estimate that the hail the size of a tennis ball caused more than $ 1 billion in damage.

Ward 5 Coun. According to George Chahal, provincial officials are still analyzing data to determine if the damage is fit for the disaster recovery program.

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“We have a lot of challenges and I think we need other government orders to really look at this and provide further financial support to residents,” Chahal said on Saturday.


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Henry has said so far that there are 20,000 household, auto and business insurance claims with the Insurance Bureau of Canada, and she anticipates that number will increase.

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