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The Calgary business owner opens up after the racist tirade of the customer – Calgary

WARNING: This article contains profanity. Discretion is recommended.

A Calgary business owner hangs up after receiving a disturbing, hateful message from a customer.

“It was a double belly blow,” said Great Meats President Ky Ly. “I was very upset. She was so racist towards our company.”

Great Meats is an online meat retailer that grew out of the pandemic when restaurants had to close due to increasing health restrictions.

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“We’ve actually been in the grocery business since 1989 and opened an Asian grocery store in Chinatown in 1997,” Ly said. “We have Canadian beef and chicken and Alberta pork. We also deal with many national processors. “

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Ly said on May 29 that he had both emails and voicemails from a disgruntled customer who placed an order through Great Meats.

On voicemail made available to Global News, a woman says she received an invoice from Can Fung Oriental Food and is confused because she did not place an order with the company.

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Great Meats’ website states that the company is a subsidiary of Can Fung Investments Ltd.

“We set up the Can Fung food service to distribute food to restaurants across Calgary,” said Ly. “She thought she was getting really bad meat from an Asian vendor.”

In the second voicemail, the woman unleashes a racist tirade.

“I pointed out a receipt I needed and it said ‘Can Fung Oriental Food’. I’m not interested in ordering anything from your damn shop anymore, ”she said.

“I want Canadian beef, not oriental bulls ** t. If I wanted oriental, I would order damn dry garlic ribs and damn wontons. “

Although the news is offensive, the Calgary Police Service (CPS) said it will not be bringing charges at this time.

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“One of the challenges the police face is that we accept that racism is out there, but racism and a crime are two different things,” said Senior Const. Craig Collins, who works as the CPS Hate Crime Coordinator.

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“The lady’s opinions on voicemail would be her opinions,” said Collins.

“By and large, this would be covered by the protected right to freedom of expression and speech, although many of us would find it distasteful.”

Balfour Der, a former Crown prosecutor turned defense attorney, agrees that this particular incident would not rise to the threshold of crime.

“It’s rude and offensive, but not criminal behavior,” Der said. “They make racist comments, but beyond that, it’s just someone who is ignorant.”


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However, he is quick to point out that not all hateful crimes go unpunished.

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“If this conversation had taken place on a public street, it is the crime of disturbing in public, which is a crime under the Criminal Code.”

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“If this disorder involves racist slur, something that is racially motivated, then the sentence (when convicted) would be increased.”

“We, as a society, are moving far beyond the time in which one could get away with prejudice and say hateful things.”

Collins said police continue to urge Calgarians to come forward and report these incidents even if they are unsure whether a crime has been committed.

“When we look at other crimes or see a pattern, we start looking at all the cases that are reported,” said Collins. “I think it’s important that our community understands that we take things seriously.”

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Ly said the woman had been ordered by police to stop contacting his company and she has since apologized for her behavior.

Ly hopes that by telling his story, others who have also faced racism in their lives will come forward.

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“We just want racism to stop because it creates hatred in people.”


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