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The Calgary Technology Company helps communities across Canada stay connected and get involved during the COVID-19 pandemic

Calgary, Alberta – (Newsfile Corp. – February 24, 2021) – Connection is a core human value that has been challenged during the COVID-19 pandemic, but “SaaS” technologies like Voyent Alert! from ICEsoft Technologies (CSE: ISFT) have been unique in helping support community connection and engagement across Canada since the pandemic began in March 2020.

For the past year, several communities across Canada have Voyent Alert! to engage and inform their citizens.

“Voyent Alert! Has become our comprehensive community communication system in Meadow Lake,” said Neil Marsh, chief fire officer of Meadow Lake, Saskatchewan. “It’s much more than an emergency alerting app and has enabled us to effectively involve our community on a daily basis to keep residents safe and well informed. During the COVID-19 pandemic, we used it to send exposure alerts to bodies Our community provides you with the latest information and links to online resources as well as facility closures or new proceedings. “

Additionally, the city of Meadow Lake encouraged residents to keep in touch with Active in Isolation events like virtual bingo and a community curbside food drive.

Due to restrictions caused by the COVID-19 lockdown, the city of Portugal has Cove-St. Philip switched to digital council meetings. Using Voyent Alert! They informed the community about this change and passed on the access data directly to their device. That way, community members can simply click the link or phone number and join the meeting directly from the notification.

To stay connected and promote community wellbeing, the city of Portugal created Cove-St. Phillip’s has also used Voyent Alert to send notifications highlighting COVID-19 friendly events for the local community, such as: B. a drive-in movie event, a virtual trivia event or the upcoming winter carnival.

“The challenges posed by the COVID-19 pandemic have highlighted the need for fast, clear, and accurate communication between constituents, team members, and employees between Canadian communities and organizations,” said Brian McKinney, President & CEO, ICEsoft Technologies. “Voyent Alert! Can help communities stay connected and bridge the communication gap. In fact, 90% of the messages sent through our service in the last year were informational alerts versus emergency alerts. Informational alerts typically contribute to the overall wellbeing of a community and can help people make more informed decisions or provide valuable insights. “

The story goes on

Most cities, regional counties, and parishes will have a mass notification service like Voyent Alert! Used as a communication tool as part of an emergency preparedness plan for a critical event such as a fire or flood, but the service is mostly used to highlight information communication (90% of alerts). And in the case of COVID-19, the service supports both categories – State of Emergency Advisories and Information (updated restrictions, logs, guidelines, online and community resources, health and safety reminders, or even community events like a drive) . in the movie).

With advanced geo-fencing and topic groups, alerts can be sent to localized areas or groups instead of being spread across a region or province. This reduces confusion when information or restrictions vary by area.

During the pandemic, Voyent Alert! The number of customers on board in 2020 has increased 170% as citizens want to stay engaged, connected, safe and informed.

Technology can help alleviate some of the communication problems caused by the pandemic, and it can provide unique opportunities for communities to stay connected, engage their citizens, and contribute to the general well-being of their community.


  • 90% of the notifications are sent on the Voyent Alert! Service are informational alerts.

  • 63% of customers in AB have used Voyent Alert! Communicate COVID-19 information that is relevant to their local community.

  • 170% customer growth in 2020 during the COVID-19 pandemic.


COVID-19 Town Update from Chestermere with Voyent Alert! by ICEsoft Technologies

To view an expanded version of this graphic, please visit:

Voyent Alert! is an ICEsoft Technologies solution that was developed in 2018 to provide local authorities, regional governments, first responders, organizations and institutions with personalized and enhanced communication services. Voyent Alert! Based on ICEsoft’s suite of older products! is a new software-as-a-service offering for providing context-rich notifications and content.

ICEsoft Technologies Canada Corp. (ISFT) is a Software-as-a-Service (“SaaS”) company. The current software from ICEsoft, which is available as freeware with a paid version, is used by around 150,000 developers, 20,000 companies and around 400 paying customers.

For more information, please contact:

Lauren Telfer
Head of Marketing
Tel .: 587-893-8945

Forward-looking information advice

Certain information in this press release is forward-looking within the meaning of certain securities laws and is subject to important risks, uncertainties and assumptions. This forward-looking information includes, but is not limited to, information about corporate changes, private placements and stocks for debt transactions, assumptions about future economic conditions and practices, and the company’s beliefs, plans, expectations, expectations, estimates, and estimates of the company’s intentions. The words “may”, “might”, “should”, “would”, “suspect”, “prospect”, “believe”, “anticipate”, “estimate”, “expect”, “intend”, “plan”, “Target” and similar words and expressions are used to identify forward-looking information. The forward-looking information in this material change report describes the company’s expectations as of the date of this press release and is subject to change accordingly after that date. Readers should not place undue reliance on forward-looking information or place reliance on it at any other time. The company may choose to do so, but it does not make any commitment to update this information at any particular time.

The source version of this press release can be found at https://www.newsfilecorp.com/release/75219

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